Right of withdrawal

You have the right to cancel your order within 14 days after receiving the goods, without giving any reason.

After cancellation, you have another 14 days to return the goods.

We will refund all payments, including standard delivery costs, within 14 days after receiving the returned goods, using the same payment method as the original transaction.

Return shipping costs are at your own expense.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to inspect them.

exclusions

The right of withdrawal does not apply to goods that are:

‱ personalised
‱ used and/or opened
‱ custom made
‱ produced according to customer specifications

extended return service

In addition to the legal withdrawal period, we voluntarily offer an extended return period of 30 days in total.

Please visit our “Returns” page for instructions on how to register your return through your account.